Vita Pure Products offers a 100% refund of your unused portion of your product, less shipping and handling, up to 60 days from the date of your purchase.
Please put your original invoice (if available) and your name, address, telephone number, the reason for your return and the date of purchase inside of the return. Also, please indicate in your return if you want to refund or a replacement of your item.
All returns that are valued at $250 or more are subject to a 20% restocking fee.
Once we receive receipt of your package please allow up to 20 days to refund your account or credit card.
Send your return item to (return shipping cost is paid by customer):
Vita Pure Products
(Attention: Return Department)
3435 E. Thousand Oaks Blvd. Suite #3322
Thousand Oaks, CA 91359
If your return was received as a gift it can only be returned for a replacement of the same product or another one of a equal value. On receipt of your package, we will submit your refund for processing to the same method of payment used for purchase, less any shipping costs.
If you have any questions regarding your return please contact our customer service department at 800-492-4550 or email us at firstname.lastname@example.org
If you are shipping an item that is valued at over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.